Understanding Wired Audio Accessories

Last Updated: January 2026

Wired Headphones & Audio Cables Overview ("we", "us", "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Introduction and Scope

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our educational platform. This policy applies to all users accessing our services from Malaysia and internationally.

2. Data Controller Information

The data controller responsible for your personal data is:
Wired Headphones & Audio Cables Overview
Subang Jaya, Selangor, Malaysia
Email: privacy@wiredaudiooverview.my

3. Personal Data We Collect

We collect the following categories of personal data:

• Identity Data: Full name
• Contact Data: Email address, state/location
• Preference Data: Main focus areas, educational interests
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Pages visited, time spent, interaction patterns

4. How We Collect Your Data

We collect personal data through:

• Direct submission via contact forms and registration
• Automated technologies including cookies and analytics
• Third-party sources when you interact with our social media

5. Purposes of Data Processing

We process your personal data for the following purposes:

• To provide educational content and resources about wired audio accessories
• To send you requested guides and information materials
• To communicate with you about our services
• To improve our platform and user experience
• To comply with legal obligations under Malaysian law
• To protect our legitimate business interests

6. Legal Basis for Processing

Under PDPA, we process your personal data based on:

• Your explicit consent when you submit forms
• Contractual necessity to provide our services
• Legitimate interests in improving our platform
• Legal obligations under Malaysian regulations

7. Data Sharing and Disclosure

We may share your personal data with:

• Service providers who assist in platform operation (hosting, email delivery, analytics)
• Professional advisors (lawyers, accountants) when necessary
• Regulatory authorities when required by Malaysian law
• Third parties in business transfers (mergers, acquisitions)

We do not sell your personal data to third parties.

8. Data Security Measures

We implement appropriate technical and organizational security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection
• Incident response procedures

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Active user data: Duration of account plus 2 years
• Marketing data: Until consent is withdrawn
• Legal records: As required by Malaysian law (minimum 7 years)

10. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for data processing
• Limit Processing: Request limitation of certain processing activities
• Data Portability: Receive your data in a structured format
• Complaint: Lodge a complaint with the Personal Data Protection Commissioner

11. International Data Transfers

If we transfer your data outside Malaysia, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your personal data in accordance with PDPA requirements.

12. Cookies and Tracking Technologies

We use cookies and similar technologies. For detailed information, please refer to our Cookie Policy. You can control cookies through your browser settings.

13. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

15. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, contact us at:

Email: privacy@wiredaudiooverview.my
General Inquiries: hello@wiredaudiooverview.my

Last Updated: January 2026

These Terms of Service ("Terms") govern your access to and use of the Wired Headphones & Audio Cables Overview platform.

1. Agreement to Terms

By accessing or using our platform, you agree to be bound by these Terms and all applicable laws and regulations of Malaysia. If you do not agree with any part of these Terms, you must not use our services.

2. Description of Service

Wired Headphones & Audio Cables Overview provides educational content about physical wired headphones, audio cables, connector types, and cable formats. Our platform offers neutral, beginner-friendly information for everyday usage context.

3. Educational Purpose Only

All content provided on our platform is for educational and informational purposes only. We do not:

• Make claims about sound quality, audio performance, or technical specifications
• Provide medical advice regarding hearing safety
• Guarantee compatibility with specific devices or systems
• Endorse specific brands or products
• Offer professional audio engineering advice

4. User Accounts and Registration

To access certain features, you may need to register an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Not share your account with others

5. Acceptable Use Policy

You agree not to:

• Use the platform for any unlawful purpose
• Violate any Malaysian laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users
• Scrape or data mine our platform without permission
• Impersonate others or provide false information

6. Intellectual Property Rights

All content on this platform, including text, graphics, logos, images, and software, is the property of Wired Headphones & Audio Cables Overview or its content suppliers and is protected by Malaysian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express written permission.

7. User-Generated Content

If you submit content to our platform (comments, reviews, questions), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of operating and promoting our services.

8. Payment Terms

For any paid services or digital products:

• All prices are stated in Malaysian Ringgit (MYR)
• Payment must be received before access is granted
• We accept major credit cards and approved payment methods
• Prices are subject to change with notice
• All sales are subject to our Refund Policy

9. Disclaimers and Limitations of Liability

Our platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties including:

• Accuracy, completeness, or reliability of content
• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free service

To the maximum extent permitted by Malaysian law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Wired Headphones & Audio Cables Overview, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our platform or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your access to our platform at any time, without notice, for conduct that we believe:

• Violates these Terms or applicable laws
• Harms our business interests or reputation
• Harms other users or third parties

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms or your use of our platform shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Dispute Resolution

In the event of any dispute, we encourage you to first contact us directly to seek resolution. If informal resolution fails, disputes shall be resolved through arbitration in accordance with the rules of the Asian International Arbitration Centre (AIAC) in Kuala Lumpur, Malaysia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a Malaysian court, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions about these Terms, please contact us at:

Email: legal@wiredaudiooverview.my
General Inquiries: hello@wiredaudiooverview.my
Location: Subang Jaya, Selangor, Malaysia

Last Updated: January 2026

At Wired Headphones & Audio Cables Overview, we are committed to customer satisfaction. This Refund Policy outlines our procedures for requesting and processing refunds for digital products and services.

1. Our Commitment

We stand behind the quality of our educational content and digital products. If you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined in this policy.

2. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all digital products and premium services. If you are not satisfied within 14 days of purchase, you may request a full refund, no questions asked.

3. Eligibility Requirements

To be eligible for a refund, you must meet the following criteria:

• Request must be made within 14 days of original purchase date
• You must provide the original order/transaction number
• The purchase must have been made directly through our platform
• You must not have violated our Terms of Service
• The content must not have been extensively accessed (see exceptions below)

4. How to Request a Refund

To request a refund, follow these steps:

• Step 1: Email us at refunds@wiredaudiooverview.my with "Refund Request" in the subject line
• Step 2: Include your order number, purchase date, and reason for refund (optional)
• Step 3: Our team will review your request within 2-3 business days
• Step 4: You will receive a confirmation email once your refund is approved
• Step 5: Refund will be processed to your original payment method

5. Processing Timeline

Once your refund request is approved:

• Refunds are processed within 5-7 business days
• You will receive email confirmation when processing begins
• The refund will appear in your account within 10-14 business days, depending on your bank or payment provider
• For credit card purchases, refunds may take 1-2 billing cycles to appear on your statement

6. Refund Method

All refunds will be issued to the original payment method used for purchase:

• Credit/Debit Card: Refunded to the same card
• Online Banking: Refunded to the same bank account
• E-Wallet: Credited back to the same e-wallet account

We do not offer refunds in alternative payment methods or cash.

7. Exceptions and Non-Refundable Items

The following are not eligible for refunds:

• Purchases made more than 14 days ago
• Free content or promotional materials
• Gift vouchers or discount codes (unless legally required)
• Services already fully delivered or consumed
• Accounts suspended or terminated due to Terms violations
• Third-party products or services purchased through external links

8. Partial Refunds

In certain situations, we may offer partial refunds:

• For bundled products where only part of the content was accessed
• For subscription services used for a portion of the billing period
• When technical issues prevented full access to purchased content

Partial refund amounts will be calculated proportionally based on usage and access.

9. Subscription Cancellations

For recurring subscription services:

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• You will continue to have access until the period ends
• Refunds for current billing period are subject to the 14-day guarantee
• No refunds for previous billing periods

10. Quality Issues and Technical Problems

If you experience technical issues or quality problems:

• Contact our support team immediately at hello@wiredaudiooverview.my
• We will attempt to resolve the issue within 48 hours
• If the issue cannot be resolved, a full refund will be offered
• Technical issues due to user equipment or internet connectivity may not qualify

11. Disputed Charges and Chargebacks

If you dispute a charge with your bank or payment provider:

• Please contact us first at refunds@wiredaudiooverview.my
• Chargebacks filed without contacting us may result in account suspension
• We reserve the right to dispute unjustified chargebacks
• Additional fees may apply for chargeback processing

12. Currency and Exchange Rates

All refunds are processed in Malaysian Ringgit (MYR). If your original purchase was in a different currency:

• Refund amount will be converted at the current exchange rate
• Exchange rate differences are not covered by us
• Your bank may charge currency conversion fees

13. Refund Abuse Prevention

To maintain fairness for all customers:

• We monitor refund patterns to detect abuse
• Excessive refund requests may result in account review
• We reserve the right to refuse refunds for suspected abuse
• Repeat violators may be banned from future purchases

14. Legal Rights

This Refund Policy does not affect your statutory rights under Malaysian consumer protection laws, including the Consumer Protection Act 1999. You may have additional rights depending on your specific circumstances.

15. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified policy.

16. Contact Us

For refund requests, questions, or concerns, please contact us at:

Email: refunds@wiredaudiooverview.my
General Inquiries: hello@wiredaudiooverview.my
Location: Subang Jaya, Selangor, Malaysia

Last Updated: January 2026

This Cookie Policy explains how Wired Headphones & Audio Cables Overview uses cookies and similar tracking technologies when you visit our platform.

1. What Are Cookies

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to site owners.

Cookies allow websites to recognize your device and store information about your preferences or past actions, making your browsing experience faster and more convenient.

2. Types of Cookies We Use

We use the following categories of cookies on our platform:

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are necessary for the service to work.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if visitors receive error messages. These cookies help us improve the performance and user experience of our platform.

Functional Cookies: These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced, personalized features.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our content and services.

3. Specific Cookies We Use

Here are the specific cookies used on our platform:

• cookie_consent: Stores your cookie preference (essential)
• session_id: Maintains your session state (essential)
• user_preferences: Remembers your settings (functional)
• analytics_tracking: Tracks page visits and user behavior (analytics)
• performance_metrics: Monitors site performance (performance)

4. How Long Cookies Last

Cookies can be session cookies or persistent cookies:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

Our cookies have varying lifespans depending on their purpose, from session-only to up to 2 years for preference cookies.

5. First-Party and Third-Party Cookies

First-Party Cookies: Set by our website directly. We use these to provide core functionality and improve your experience.

Third-Party Cookies: Set by external services we use, such as analytics providers. These help us understand how you use our site and improve our services.

6. Purpose and Legal Basis

We use cookies for the following purposes:

• To enable essential platform functionality (legal basis: legitimate interest)
• To remember your preferences and settings (legal basis: consent)
• To analyze website usage and improve performance (legal basis: consent)
• To understand user behavior and optimize content (legal basis: consent)
• To ensure security and prevent fraud (legal basis: legitimate interest)

7. Your Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You have the following options:

• Accept All: Consent to all cookies including analytics and performance
• Decline: Only essential cookies will be used; analytics and performance cookies will be disabled

Your choice will be stored for 12 months, after which you will be asked again.

8. Managing Your Cookie Preferences

You can change your cookie preferences at any time by:

• Clearing your browser's cookies (this will delete your consent choice)
• Revisiting our website and making a new choice when the banner appears
• Contacting us at cookies@wiredaudiooverview.my to reset your preferences

9. Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies entirely
• Delete all cookies when you close your browser

Note: Blocking all cookies may prevent certain features of our website from working properly.

10. How to Delete Cookies

To delete cookies from your browser:

• Chrome: Settings > Privacy and security > Clear browsing data
• Firefox: Options > Privacy & Security > Cookies and Site Data > Clear Data
• Safari: Preferences > Privacy > Manage Website Data > Remove All
• Edge: Settings > Privacy > Clear browsing data

11. Similar Technologies

In addition to cookies, we may use similar technologies:

• Local Storage: Stores data locally in your browser with no expiration date
• Session Storage: Similar to local storage but expires when you close the browser
• Web Beacons: Small graphic images that track page views and user activity

12. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for how to respond to Do Not Track signals. We do not currently respond to Do Not Track signals, but we honor your cookie consent choices.

13. Cookies and Personal Data

Some cookies may process personal data. In such cases:

• The processing is covered by our Privacy Policy
• Your consent for cookies serves as consent for personal data processing
• You have the same rights as outlined in our Privacy Policy (access, correction, deletion)
• We implement appropriate security measures to protect cookie data

14. Children's Privacy

Our platform is not directed to children under 18. We do not knowingly collect information from children through cookies. If you believe a child has provided us with personal data through cookies, please contact us immediately.

15. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. When we make changes:

• The "Last Updated" date at the top will be revised
• Significant changes will be communicated via our website or email
• Continued use of our platform after changes constitutes acceptance

16. Contact Us

If you have questions about our use of cookies, please contact us at:

Email: cookies@wiredaudiooverview.my
General Inquiries: hello@wiredaudiooverview.my
Location: Subang Jaya, Selangor, Malaysia